Browsing by keyword "communication skills"
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Communicating to EngageBreakout Session 1B: This workshop offers a different approach to improving communication between community members and researchers. Presenters will demonstrate improvisational theater techniques that help build skills around connecting authentically with an audience, paying attention to others, and reading body language. The purpose of this approach is to build a bridge among community members, patients, providers, researchers, and other stakeholders involved in health-related research. Researchers often struggle to clearly communicate the purpose of their research and its implications, which leaves community members uninspired to engage. This skills-based workshop will introduce elements from theater training to encourage participants to communicate better as partners in research. Using techniques adapted from the Alda MethodTM of the Alan Alda Center for Communicating Science, the leaders will demonstrate ways of reframing research to be community-oriented, conversational, and accessible without “dumbing it down.” These techniques have been used to build interest in community engagement, develop community advisory panels, and aid study recruitment, among other applications. Participants will learn: distilling techniques to communicate about research or health using clear, vivid language the value of focusing on the needs of the audience relationship building techniques through empathy, listening, and authentic connection.
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Teaching Radiologists Who Perform Image Guided Interventions Effective Communication Skills Through SimulationThe purpose of this project is to teach radiologists who perform image guided interventions effective communication skills. Complaints related to communication errors between Radiologists and patients during interventional procedures are not uncommon. Communication for Radiologists performing IR procedures can be challenging since they are meeting the patient for the first time on the day of the procedure. Good communication skills are important to foster a good doctor/patient relationship, which can improve clinical outcomes and even decrease litigation.1 There is growing emphasis on communication skills/patient centered care in radiology.2 This is evident given the American College of Radiology's Imaging 3.0 initiative in which the radiologist went from being only involved in reading, dictating, and transcribing the imaging study to being involved in the entire imaging process from initial consult to conveying the results of the imaging study to the patient or clinician. Simulation has been used to allow doctors to practice their communication skills in a safe setting and get feedback on how to improve. Bell et al showed that using simulation with acting patients to teach communication and relations skills was found to be universally valued by all participants and was found to be preferred over simple observation.3 While this study was not focused on radiologists specifically, other studies have suggested that the radiologist can benefit from simulation based communication skills training.4 Additional training in the communication of abnormal results with patients has been shown to result in: greater professional satisfaction, decreased stress for the physician, and improved patient compliance. Allowing physicians to rehearse the actual communication skills through role play allowed for self-reflection which in turn improved physician communication skills.5 Training courses that allowed physicians to practice delivering bad news improved performance and, more importantly, altered attitudes and beliefs about the importance of communication. Effects of this type of training were shown to be evident for as long as 12 months post training.6 Accordingly, we decided the most effective way to train physicians who perform image guided interventions in effective communication skills was through simulation.
