• Choosing the International Standards Organization's Interlibrary Loan Protocol (ISO) or Preserving the Status Quo?

      Piorun, Mary E; Fama, Jane (2007-07-01)
      This paper chronicles an analysis of (1) interlibrary loan workflow and data and (2) how management used this information to make a decision on the ISO question. The National Library of Medicine adopted portions of the ISO Protocol for DOCLINE 2004 as a response to the medical interlibrary loan community. ILLiad, which is already ISO com¬pliant, has responded by announcing an upcoming release of an ISO compatible version of their management system in 2005. If libraries choose to convert to ISO, one DOCLINE function, Loansome Doc, will no longer be available. The question: Is the enhanced functionality with seamless DOCLINE and ILLiad interaction worth the effort that it will take to create and run a new Loansome Doc workflow?
    • Pay-for-Performance in the Massachusetts Medicaid Delivery System Transformation Initiative

      Sefton, Laura; Tierney, Laxmi (2022-08-24)
      Pay-for-performance (P4P) is among the alternative payment models (APMs) that are designed to incentivize enhancements to healthcare efficiency and quality. Massachusetts' Office of Medicaid implemented a delivery system transformation initiative (DSTI) through an 1115(a) Demonstration Waiver to support and incentivize seven safety net hospitals to implement clinical care changes and transition to risk-based APMs. Comparative case study design was used to describe achievement of hospital-specific clinical and operational measures. Qualifying hospitals implemented 47 projects across three categories: (1) development of a fully integrated delivery system, (2) health outcomes and quality, and (3) ability to respond to statewide transformation to value-based purchasing and to accept alternatives to fee-for-service payments that promote system sustainability. Projects commonly focused on care transitions improvements, physical and behavioral healthcare integration, and chronic disease care management interventions. Collectively, the hospitals met all or most of 60 population-focused improvement measures and 10 common measures' targets, indicative of the progress. Some hospitals achieved substantial positive gains; however, missed targets suggest substantial organizational and workflow changes over a longer timeframe as well as consistent patient engagement may be necessary. Overall, the P4P structure of DSTI was effective in encouraging organizational change and supporting the transition of these hospitals towards APMs.