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    Date Issued2021 (1)2020 (1)AuthorEl Ghaziri, Mazen (2)Simons, Shellie (2)
    Taylor, Rosemary A. (2)
    Johnson, Susan (1)Purpora, Christina (1)UMass Chan AffiliationGraduate School of Nursing (2)Document TypeJournal Article (2)Keywordincivility (2)Nursing (2)Behavior and Behavior Mechanisms (1)bullying (1)clinical nurse faculty (1)View MoreJournalNurse educator (1)Workplace health and safety (1)

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    Registered Nurses' Experiences With Incivility During the Early Phase of COVID-19 Pandemic: Results of a Multi-State Survey

    El Ghaziri, Mazen; Johnson, Susan; Purpora, Christina; Simons, Shellie; Taylor, Rosemary A. (2021-07-28)
    BACKGROUND: Incivility among workers in the health sector is recognized as an occupational hazard. The COVID-19 outbreak brought sudden and profound changes to many health care settings, many of which have been identified as antecedents to workplace incivility. The purpose of this retrospective study was to explore the experiences of registered nurses with workplace incivility, cyber-incivility, and incivility outside of work during the early phase of the COVID-19 pandemic. METHODS: This mixed-methods study used convenience sampling. Data were collected from June to September 2020 via an online survey, which consisted of both closed- and open-ended questions. Participants were recruited from national nursing organizations and unions. Data were analyzed using descriptive statistics and thematic analysis for open-ended responses. FINDINGS: A total of 526 nurses' responses were included in the analysis. More than one third experienced greater incivility at work during the COVID-19 outbreak than before the pandemic (37.4%), and almost half (45.7%) said they witnessed more incivility than before the pandemic. Cyber-incivility and incivility outside of work were also issues. Qualitative results indicated that respondents felt they were on edge during this period. Other themes included leadership failure, fractured co-worker relationships, heightened incivility from patients and families, and hostility and ostracism from the general public. CONCLUSION/APPLICATION TO PRACTICE: Occupational health nurses, nursing leaders, and staff nurses need to work to restore relations that were fractured by incivility during the pandemic. In the future, improved preparedness, including establishing clear channels of communication, may lessen incivility by decreasing role stress and organizational chaos.
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    An Exploratory Study of Bullying Directed Toward Clinical Nursing Faculty: Prevalence and Impact

    El Ghaziri, Mazen; Simons, Shellie; Taylor, Rosemary A. (2020-11-06)
    BACKGROUND: Clinical education is an integral component of nursing education and relies heavily on clinical nursing faculty (CNF). However, there are not enough nurses seeking CNF positions to meet the current demand of the nursing workforce. PURPOSE: The purpose of this study was to examine the prevalence and impact of workplace bullying directed toward CNF. METHODS: For this exploratory cross-sectional study, a web-based survey was distributed to CNF working in New England states. RESULTS: A total of 76 participant responses were analyzed. Eighteen percent of the participants met the criteria for being either occasionally or frequently bullied. Nursing staff in the clinical agencies and colleagues and administrators in the nursing program where CNF teach were identified as the most frequent perpetrators. CONCLUSIONS: Understanding the prevalence and impact of bullying of CNF helps inform the development of strategies to support and retain these essential members of the nursing education workforce.
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