Presents data from a survey of patients at four health centers in the Worcester, Mass., area on the topic of the Patient-Centered Medical Home (PCMH) model of patient care.

Implications for research: The PCMH model includes a variety of interventions that have been demonstrated to be successful in some fashion. However, whether they will be effective when implemented together, whether they will be effective for the populations in question, and whether they are cost-effective uses of provider and patient time (as well as healthcare dollars) remains to be answered.