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Publication

Churn: What It Is, and What We Are Doing About It

Seifert, Robert W.
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Abstract

This presentation to grantees of Blue Cross Blue Shield of Massachusetts Foundation's Connecting Consumers with Care program explains the phenomena of health insurance churn, which are disruptions in coverage.

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10.13028/pzb4-n609
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Client/Partner: Blue Cross Blue Shield of Massachusetts Foundation

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