Adaptation of the patient feedback survey at a community treatment setting
Kolodziej, Monika E. ; Muchowski, Patrice M. ; Hamdi, Nayla R. ; Morrissette, Paula ; McGowan, Alicen J. ; Weiss, Roger D.
Citations
Student Authors
Faculty Advisor
Academic Program
UMass Chan Affiliations
Document Type
Publication Date
Keywords
*Community Mental Health Services
Female
Health Care Surveys
Humans
Male
Outcome and Process Assessment (Health Care)
*Patient Preference
Psychotherapy, Group
Quality Assurance, Health Care
Research Design
Residential Treatment
Self-Help Groups
*Substance-Related Disorders
Therapeutic Community
Health Services Research
Mental and Social Health
Psychiatry
Psychiatry and Psychology
Substance Abuse and Addiction
Subject Area
Embargo Expiration Date
Link to Full Text
Abstract
The Patient Feedback Survey is a performance improvement measure designed to assess the quality of outpatient substance abuse treatment. We modified and administered this measure to 500 individuals at a multisite treatment provider. Although the feedback scores were high in general, analyses of variance showed score variability in relation to type and length of treatment. Moreover, respondents who reported any use of marijuana, cravings for substances, or mutual-support group attendance (ie, Alcoholics Anonymous or Narcotics Anonymous) had lower feedback scores than respondents without these experiences. We highlight the importance of investigating treatment evaluations in the context of other recovery experiences.
Source
Am J Addict. 2012 Jan-Feb;21(1):63-71. doi: 10.1111/j.1521-0391.2011.00197.x. Link to article on publisher's site