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A Public Health Framework for the State Mental Health Authority: A Call for Action by Massachusetts Consumers and Family Members

Delman, Jonathan
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Abstract

During the Spring of 2006, Consumer Quality Initiatives (CQI) conducted 20 focus groups across the state, 12 with adults with mental illness, 3 with parents of youth with serious emotional disorder, 2 with youth with SED, 1 with family members of adult consumers, and 2 with youth in transition. Supported by a contract with Massachusetts Department of Mental Health (DMH), the goal was to assist DMH in framing the criteria for its upcoming reprocurement. Our findings reveal a frustration with an approach to health care delivery that focuses primarily on the provision of psychiatric care (egs, medication, therapy, hospitalization). We reviewed the focus group reports to identify the most significant themes, which clustered within eight broad categories.

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J Delman (2006) A Public Health Framework for the State Mental Health Authority: A Call for Action by Massachusetts Consumers and Family Members. Roxbury, MA: Consumer Quality Initiatives, Inc.

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At the time of publication, Jonathan Delman was not yet affiliated with the University of Massachusetts Medical School.

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