Outer Cape Community Resource Navigator Program: Rural Community Engagement-Driven Service Delivery
Outer Cape Health Services
Outer Cape Health Services
Community Resource Navigator (CRN) program
Civic and Community Engagement
Community Health and Preventive Medicine
Translational Medical Research
MetadataShow full item record
AbstractModerator: Andy Lowe, Director of Program Management Resources, Outer Cape Health Services Presenters: Marta “Dikke” Hansen, MSW, Director of Behavioral Health Andrew Jorgensen, MD, Associate Medical Director Session Description The Outer Cape Cod, Massachusetts region is famed for its beauty as a summer vacation destination. For many residents and migrant workers serving the tourism industry; however, the intersection of isolation, little affordable housing, and limited transportation options can exacerbate problems due to mental health, substance abuse, and co-occurring conditions. Police, emergency responders, and EDs encounter this at-risk population disproportionately. Outer Cape Health Services, the local FQHC, proposed a novel solution: a Community Resource Navigator (CRN) program. The CRN Navigator works with community partners to identify at-risk individuals, engage them right in the community, and guide them to appropriate services/treatment. A modified Self-Sufficiency Matrix based on evidence from other Navigator programs is used as a tool to prioritize needs. The Navigator then helps clients attach themselves to options that make sense. The CRN program is a departure from classical case management approaches that features a light touch, with contact in the community rather than requiring clients to “come in” to the health center. A unique approach is that the Navigator uses a community-donated bicycle to pedal her way around the narrow Provincetown streets which can become virtually impassable during the busy summer tourism season. In addition, the Navigator sees clients in safe, accessible public spaces such as the public library. A critical success factor is community engagement that builds effective relationships with community partners such as police, EMTs, councils on aging, community mental health providers, etc. Since beginning the CRN program, data has been collected that provides some unexpected insights into how the Community Navigator approach can be both an outcome- and cost-effective alternative to traditional case management or social worker-oriented interventions. In addition, the CRN program is proposed as the basis for a research initiative under the auspices of the University of Massachusetts Medical School Center for Clinical and Translational Science.
Permanent Link to this Itemhttp://hdl.handle.net/20.500.14038/26701
RightsCopyright the Author(s)
Showing items related by title, author, creator and subject.
Communities for Healthy Living: A Holistic Approach to Engaging Head Start Families to Improve Health OutcomesAftosmes-Tobio, Alyssa; Lansburg, Kindra (2019-03-22)The Communities for Healthy Living (CHL) project is a five year, pragmatic intervention trial to reduce and prevent childhood obesity among low-income preschoolers in the Greater Boston area. This workshop will demonstrate the successes and challenges of engaging parents as participants and leaders of a participatory intervention to prevent childhood obesity. Key lessons learned; give insight on how staff and parents were engaged from the outset; and what this type of program can offer diverse groups of parents. With a particular focus on the participatory nature of our work, we will describe the stages of our trial and discuss the current status of the project. Presenters will outline how CHL differs from other childhood obesity prevention trials, and place emphasis on their parent health and empowerment program – the keystone to the project. The presenters will lead the group in several activities taken directly from the parent program, to illustrate how parents of varying backgrounds and literacy levels can be engaged around health topics.
Achieving Health Equity: The Role of Innovative Community PartnershipsBoynton-Jarrett, Renée (2018-03-09)Video includes Symposium welcome and introductions. Navigate to 5:30 in the video for the keynote presentation. Dr. Renée Boynton-Jarrett, MD, ScD is Associate Professor of Pediatrics, Boston Medical Center/Boston University School of Medicine, and Director, Vital Village Community Engagement Network. Dr. Boynton-Jarrett is nationally recognized for her expertise in the role of early-life adversities as life course social determinants of health. Through BMC Vital Village Network she has supported the development of community-based strategies to promote child wellbeing and equity and prevent adversity by building community capacities. During this presentation, she will discuss the role of using a trauma-informed framework to promote systems alignment, and innovative, cross-sector partnerships to improve wellbeing and achieve equity. This presentation will review the contribution of early life adversities and adverse social environments to inequities in health, with a focus on the role of social stress as a driver of inequities. One learning objective is to review new medical competencies that consider structural violence and social forces, as a strategy to transform models of practice and care. An additional objective of the presentation is to situate the current use of metrics of wellbeing and improve the utility of metrics to track progress, and implement local improvements over time by sharing examples of how participatory strategies, community engagement, and community-based research methods can be incorporated in the work of Vital Village Network. Finally, the presentation will share strategies for scaling local innovations and the essential role of civic participation for building community capacity to achieve health equity. The BMC Vital Village Network integrates a trauma-informed framework to cultivate partnerships between community residents and agencies and align systems of care and education. This presentation will ask the question of what cross-sector partnerships and innovative strategies arise from a paradigm shift that frames early life adversities as life course social determinants of health.
Greater Lawrence Family Health Center Food Insecurity Campaign: Building Partnerships within Communities to Address Social Determinants of Health and Promote Health EquityCarpenter, Elise; Nohria, Raman; Meyers, Shannon (2018-03-09)Breakout Session 2B: Background Social determinants of health contribute more to our general quality and length of life than the medical care we provide in our communities. To address these needs, the Greater Lawrence Family Health Center has recently launched a food insecurity campaign to reduce barriers and access to food for residents of Lawrence. Our initial pilot data suggests that up to 2/3 of our patients are food insecure. To help address this problem we have partnered with the Greater Boston Food Bank to provide free monthly access to fruits and vegetables and assistance with obtaining governmental support. Recognizing the significant impact food insecurity has on the community, we have also started to engage in community partnerships, particularly with the Mayor’s Health Task Force of Lawrence, Greater Boston Food Bank, and Groundworks Lawrence, to develop sustainable solutions to food insecurity. We also are working to develop an understanding of community needs through community members’ perspectives and experiences of food insecurity. Our goal during this session is to describe how the use of informant interviews and focus groups, community needs assessment resources and stakeholder relationships helps to promote a community-driven movement that can tackle health equity. Purpose To promote and discuss methods of community partnership and community-based participatory research in addressing health equity in communities and healthcare organizations To discuss methods and ideas for community engagement and partnership to address social determinants of health, particularly food insecurity.