Optimizing Learner Accessibility: Adding American Sign Language (ASL) and Text-to-Speech to Online Trainings

Abstract

The Child and Adolescent Needs and Strengths (CANS) Training Program is located at the Eunice K. Shriver Center at the University of Massachusetts Medical School in Worcester, MA. The CANS Training Program provides training and certification services for the Executive Office of Health and Human Services (EOHHS), MassHealth, Children's Behavioral Health Initiative (CBHI). Massachusetts behavioral health providers are required to be CANS certified in order to see Medicaid insured children and youth under the age of 21. The CANS Training Program has trained and certified over 26,000 behavioral health providers throughout Massachusetts in the use of the Child and Adolescent Needs and Strengths (CANS) tool. The Mass CANS on-line training and certification program is designed for clinicians who provide behavioral health services to Massachusetts children and youth under the age of 21. The abilities, learning styles, and primary language spoken among providers is quite diverse. The CANS Training program, committed to providing content accessible to people of all abilities, and has added American Sign Language (ASL) and Text-to-Speech capabilities throughout the online training. These additions to the CANS accessibility toolbox help clinicians of all abilities get the most out of their online training and certification experience. Users may use American Sign Language (ASL) insets or closed captions while using the training videos. We will discuss the recent addition of ASL interpretation and Text-To-Speech functionality to the web-based training; discuss important considerations when improving accessibility; demonstrate the features and discuss our results.