Point-of-Care Reference Service in a Pediatric Clinic

Abstract

This poster chronicles the development and utilization of a Pediatric Family Resource Library developed through collaboration between an academic medical library, a hospital library and the department of pediatrics. The Library is an attractive room in the busy waiting area of the UMass Memorial Children’s Medical Center, an outpatient pediatric primary care and multi-specialty service. Books, pamphlets and audio-visual materials are available for check out; librarians and parents who staff the Library also provide reference services. The point of care availability of resources and reference services has positively impacted clinicians’ practices and families’ ability to care for their children. OBJECTIVES: On completion of this session, the participant should be able to: Understand the development process for a point of care patient information service. Recognize the value of collaboration between clinicians and professional medical librarians in enhancing patient education. Appreciate the role of parents of the clinic population as part of the Library staff.