UMass Chan AffiliationsLamar Soutter Library
Teams in the workplace
Library and Information Science
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AbstractPurpose: This poster will present the benefits of using a team approach to managing a library renovation project, from the initial planning phase to completion and follow-up. Setting/Participants/Resources: The library is a mid-size academic health sciences library. The library occupies 41,000 square feet within the medical school and employs forty-one full time employees. The library has been using a team-based approach to operational problem solving since 1989. Brief Description: By the mid-’90s, the library was in desperate need of a face-lift and updating to accommodate the current advances in technology. In 1998, the first team was formed to look at the condition of the library and recommend both short term and long-term improvements. Four years and six teams later, the library has undergone a complete renovation with new furniture, paint, and carpet and an improved layout that accommodates the electronic access needs of our patrons. Results/Outcome: Having staff members from every department involved in all of the various teams allowed each department’s specific needs to be considered during each step of the project. Involving library staff in the decision-making process resulted in staff buy-in to the project and has given staff a sense of ownership for the “new” library. Evaluation: The library renovation was successful on two levels; it improved the physical space by providing patrons with more seating options, better lighting, and increased accessibility to the library’s collection and resources. The renovation also provided staff with work areas that are centralized by department and a more open work environment that is conducive to collaboration. The renovation was also successful because the team-based approach to its management made faculty, staff, and students feel like they were included in the decision-making process throughout the project. This feeling is reflected in the new sense of pride in the library and interest in its upkeep shown by all faculty, staff, and students. Presented at the Medical Library Association Annual Meeting, San Diego, CA, May 4, 2003.
Permanent Link to this Itemhttp://hdl.handle.net/20.500.14038/36298
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Challenges and Lessons Learned: Moving From Image Database to Institutional RepositoryPiorun, Mary E; Palmer, Lisa A.; Comes, James F. (2007-07-01)Purpose– The purpose of this paper is to chronicle the Lamar Soutter Library's effort to build an educational image database, and how the project developed into an institutional repository. Design/methodology/approach– The paper is divided into three phases and highlights the organizational, political, technological and resource issues that are unique to a specialized library with a medium-sized staff, lacking the resources of a traditional university campus. The case concludes with a list of barriers and facilitators to success and a summary of lessons learned. Findings– The paper finds that a library with limited staff, funding, and systems development resources can initiate and support an institutional repository. Facilitators of success include clear lines of authority, a strong champion, and the appropriate technology for the project. Originality/value – This paper serves as an example to libraries that are in the beginning phases of developing an institutional repository by discussing the barriers to and facilitators of success.
Expanding the OPACPiorun, Mary E (2001-05-10)Purpose:This poster will describe the process of incorporating the manual card catalogs of seven affiliate hospital libraries into one integrated library system (Voyager by Endeavor). The goal being to provide greater access to library resources for students, residents and physicians at affiliate hospitals by incorporating the book and journal holdings of the health care libraries into one centralized location using Endeavor’s Integrated Library System. Setting/Participants/Resources:The UMass Memorial Health Care system has thirteen affiliate hospitals. Each hospital was invited to participate in this program which offered a computer workstation, software and training, and support. Seven of the hospitals elected to participate. Poster information will include: Overview and evaluation of the project goals and objectives. A presentation describing the planning and implementation of project. A summary of the training methods used to educate representatives from the seven affiliate hospitals. Sample screen shots of the newly expanded OPAC. Statistics reporting the number of records entered to date and usage statistics. Outcomes/Evaluation:All seven participating libraries have successfully setup the computer workstations, attended training, and started adding holding records to the OPAC. Data and comments from the participating libraries will be used to judge the effectiveness of this program and determine if other modules will be offered to the participating libraries, such as serial check in and circulation. Presented at the Medical Library Association Annual Meeting, Orlando, FL, May 20, 2001.
Anatomy of a Digitization Project: Dissecting the ProcessPiorun, Mary E; Palmer, Lisa A. (2007-05-11)Objective:This poster describes the Library’s first digitization project: digitizing 300 doctoral dissertations in-house for an institutional repository. The Library hopes to provide a showcase for the medical school’s research, teaching, and scholarship; promote open access to research; and make available an easy way for faculty and researchers to promote and distribute their work. Method:The Library Director established a team to investigate institutional repository products. The team created a chart assigning weights to important criteria in order to evaluate various systems. In 2006 the Library purchased a license for ProQuest Digital Commons, a hosted system. As a manageable first project, the team focused on digitizing the 300 dissertations produced by one of the graduate schools. The intent was to populate the repository quickly, generate visibility, and gain support across the medical school. The team worked with the graduate school to develop a permissions form and a process to contact alumni. The Library Director decided to scan the dissertations in-house rather than outsource. The team made technical decisions about software and equipment for scanning and creating searchable text, using OCR technology, deciding what metadata to collect, and how to reuse data from the library’s OPAC. Results:The project is currently well under budget. As of February 2007, more than 65% of the alumni contacted have given permission for their dissertations to be digitized. The 247 dissertations added to the repository have been downloaded more than 6300 times in just eight months. The project was profiled in the school’s internal newsletter, leading to increased visibility and interest. Another graduate school recently agreed to deposit their dissertations in the repository. Continued challenges include workflow, documenting policies and procedures, managing copyright issues, and creating a plan to market and promote the repository on campus. Conclusion:The Library’s first digitization project has been successful due to library funding, support, and management; the skills of team members; the purchase of a hosted product; and the partnership with the graduate school. Future success will be indicated by continued funding, increased faculty and department participation, and greater campus awareness. Presented at the Medical Library Association Annual Meeting, Philadelphia, PA, on May 20, 2007.