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    A qualitative study of consumers' views on public reporting of health care-associated infections

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    Authors
    Mazor, Kathleen M.
    Dodd, Katherine S.
    UMass Chan Affiliations
    Meyers Primary Care Institute
    Document Type
    Journal Article
    Publication Date
    2009-09-16
    Keywords
    Access to Information
    Adult
    Aged
    Aged, 80 and over
    *Attitude to Health
    Cross Infection
    Female
    Hospitals
    Humans
    Interviews as Topic
    Male
    Middle Aged
    *Risk Management
    Young Adult
    Health Services Research
    Primary Care
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    Link to Full Text
    http://dx.doi.org/10.1177/1062860609335971
    Abstract
    Recent interest in publicly reporting health care-associated infections (HAIs) makes it important to develop reports that consumers can understand and evaluate. In-depth qualitative interviews were conducted with 59 consumers. Interviews focused on responses to existing and prototypical reports and on recommendations for improvements. Many interviewees were unfamiliar with HAIs and were distressed to learn HAIs occur and can result in death. Public reporting was seen as unlikely to affect hospital choice; other factors were considered more influential. Interviewees recommended that reports be brief and include information on prevention as well as performance data. Additional recommendations on format and content were identified. For public reporting of HAIs to be successful, attention to report content and format are necessary. Consumer involvement can help to identify potential sources of confusion and methods of improving reporting.
    Source
    Am J Med Qual. 2009 Sep-Oct;24(5):412-8. Epub 2009 Jun 12. Link to article on publisher's site
    DOI
    10.1177/1062860609335971
    Permanent Link to this Item
    http://hdl.handle.net/20.500.14038/37070
    PubMed ID
    19525369
    Related Resources
    Link to Article in PubMed
    ae974a485f413a2113503eed53cd6c53
    10.1177/1062860609335971
    Scopus Count
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    UMass Chan Faculty and Researcher Publications

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