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    Understanding the Impact of Teledermatology on No-Show Rates and Healthcare Accessibility: A Retrospective Chart Review

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    Authors
    Franciosi, Ellen B.
    Tan, Alice J.
    Kassamali, Bina
    O'Connor, Daniel M.
    Rashighi, Medhi
    LaChance, Avery
    UMass Chan Affiliations
    Senior Scholars Program
    School of Medicine
    Department of Dermatology
    Document Type
    Journal Article
    Publication Date
    2021-03-01
    Keywords
    Teledermatology
    Health Equity
    Social Justice
    COVID-19
    Coronavirus
    Access
    Cost
    Remote Care
    Dermatology
    Health Services Administration
    Health Services Research
    Telemedicine
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    Link to Full Text
    https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7484689/
    Abstract
    At the onset of the COVID-19 pandemic, emergency legislation expanding coverage of telehealth service 38 swept across the nation to allow for continued access to medical care despite strict shelter-in-place guidelines. In the wake of this, telehealth usage has increased dramatically. Dermatology, in particular, is uniquely amenable to virtual visits and teledermatology has the potential to become a permanent platform from which we provide specialty care. As telehealth expands, additional data is needed on the impact of telehealth on health equity. Missed appointments, or no-shows, are a measure of health disparity, with low-income, Medicaid, and minority patients traditionally having the highest no-show rates. Given the ability of teledermatology to theoretically improve patient convenience and eliminate potential barriers to care, we sought to investigate the impact of telehealth on no-show rates and patient access at a large academic medical center.
    Source

    Franciosi EB, Tan AJ, Kassamali B, O'Connor DM, Rashighi M, LaChance AH. Understanding the impact of teledermatology on no-show rates and health care accessibility: A retrospective chart review. J Am Acad Dermatol. 2021 Mar;84(3):769-771. doi: 10.1016/j.jaad.2020.09.019. Epub 2020 Sep 11. PMID: 32926984; PMCID: PMC7484689. Link to article on publisher's site

    DOI
    10.1016/j.jaad.2020.09.019
    Permanent Link to this Item
    http://hdl.handle.net/20.500.14038/41573
    PubMed ID
    32926984
    Notes

    Ellen B. Franciosi participated in this study as a medical student in the Senior Scholars research program at the University of Massachusetts Medical School.

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    Link to Article in PubMed

    ae974a485f413a2113503eed53cd6c53
    10.1016/j.jaad.2020.09.019
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    T.H. Chan School of Medicine Student Publications
    COVID-19 Publications by UMass Chan Authors
    UMass Chan Faculty and Researcher Publications

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