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    What Families Need and Physicians Deliver: Contrasting Communication Preferences Between Surrogate Decision-Makers and Physicians During Outcome Prognostication in Critically Ill TBI Patients

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    Authors
    Quinn, Thomas
    Moskowitz, Jesse
    Khan, Muhammad A.
    Shutter, Lori
    Goldberg, Robert J.
    Col, Nananda
    Mazor, Kathleen M.
    Muehlschlegel, Susanne
    UMass Chan Affiliations
    Department of Surgery
    Department of Anesthesiology/Critical Care
    Department of Medicine
    Meyers Primary Care Institute
    Department of Quantitative Health Sciences
    Department of Neurology (Neurocritical Care)
    Document Type
    Journal Article
    Publication Date
    2017-10-01
    Keywords
    Critical care
    Decision aid
    Goals-of-care decisions
    Qualitative research
    Shared decision making
    Surrogate decision-maker
    Traumatic brain injury
    UMCCTS funding
    Critical Care
    Health Communication
    Health Services Administration
    Nervous System Diseases
    Neurology
    Translational Medical Research
    Trauma
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    Link to Full Text
    https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5693603/
    Abstract
    BACKGROUND: Surrogate decision-makers ("surrogates") and physicians of incapacitated patients have different views of prognosis and how it should be communicated, but this has not been investigated in neurocritically ill patients. We examined surrogates' communication preferences and physicians' practices during the outcome prognostication for critically ill traumatic brain injury (ciTBI) patients in two level-1 trauma centers and seven academic medical centers in the USA. METHODS: We used qualitative content analysis and descriptive statistics of transcribed interviews to identify themes in surrogates (n = 16) and physicians (n = 20). RESULTS: The majority of surrogates (82%) preferred numeric estimates describing the patient's prognosis, as they felt it would increase prognostic certainty, and limit the uncertainty perceived as frustrating. Conversely, 75% of the physicians reported intentionally omitting numeric estimates during prognostication meetings due to low confidence in family members' abilities to appropriately interpret probabilities, worry about creating false hope, and distrust in the accuracy and data quality of existing TBI outcome models. Physicians felt that these models are for research only and should not be applied to individual patients. Surrogates valued compassion during prognostication discussions, and acceptance of their goals-of-care decision by clinicians. Physicians and surrogates agreed on avoiding false hope. CONCLUSION: We identified fundamental differences in the communication preferences of prognostic information between ciTBI patient surrogates and physicians. These findings inform the content of a future decision aid for goals-of-care discussions in ciTBI patients. If validated, these findings may have important implications for improving communication practices in the neurointensive care unit independent of whether a formal decision aid is used.
    Source

    Neurocrit Care. 2017 Oct;27(2):154-162. doi: 10.1007/s12028-017-0427-2. Link to article on publisher's site

    DOI
    10.1007/s12028-017-0427-2
    Permanent Link to this Item
    http://hdl.handle.net/20.500.14038/50346
    PubMed ID
    28685395
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    Link to Article in PubMed

    ae974a485f413a2113503eed53cd6c53
    10.1007/s12028-017-0427-2
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      Decision Aids and Shared Decision-Making in Neurocritical Care: An Unmet Need in Our NeuroICUs

      Muehlschlegel, Susanne; Shutter, Lori; Col, Nananda; Goldberg, Robert J. (2015-08-01)
      Improved resuscitation methods and advances in critical care have significantly increased the survival of patients presenting with devastating brain injuries compared to prior decades. After the patient's stabilization phase, families and patients are faced with "goals-of-care" decisions about continuation of aggressive intensive care unit care or comfort care only (CMO). Highly varying rates of CMO between centers raise the question of "self-fulfilling prophecies." Disease severity, the physician's communication and the family's understanding of projected outcomes, their uncertainties, complication risks with continued care, physician bias, and the patient's and surrogate's wishes and values all influence a CMO decision. Disease-specific decision support interventions, decision aids (DAs), may remedy these issues in the neurocritical care unit, potentially leading to better-informed and less-biased goals-of-care decisions in neurocritically ill patients, while increasing decision knowledge, confidence, and realistic expectations and decreasing decisional conflict and regret. Shared decision-making (SDM) is a collaborative process that enhances patients' and proxies' understanding about prognosis, encourages them to actively weigh the risks and benefits of a treatment, and considers the patient's preferences and values to make better decisions. DAs are SDM tools, which have been successfully implemented for many other conditions to assist difficult decision-making. In this article, we summarize the purposes of SDM, the derivation of DAs, and their potential application in neurocritical care.
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