Cashman, Suzanne BAsh, Arlene S.Parks, Cindy LouBicknell, William J.2022-08-232022-08-231991-01-012010-03-17J Ambul Care Manage. 1991 Jan;14(1):66-77.0148-9917 (Linking)10113467https://hdl.handle.net/20.500.14038/30818<p>At the time of publication, Suzanne Cashman and Arlene Ash were not yet affiliated with the University of Massachusetts Medical School.</p>In sum, people go to a walk-in office for quick, convenient service, and overall they are happy with their experience. Although we cannot generalize from this case study of one chain of walk-in centers to walk-ins nationally, results from other studies of walk-in patient populations are approximately similar to ours.en-USAmbulatory Care FacilitiesBostonDiagnosis-Related GroupsHealth Facilities, ProprietaryPatient Acceptance of Health CareQuestionnairesSampling StudiesSocioeconomic FactorsCommunity HealthOther Medical SpecialtiesPreventive MedicineJournal Articlehttps://escholarship.umassmed.edu/fmch_articles/1471228952fmch_articles/147